RefreshRidge Home SMS Program Terms of Service

Program Description

The RefreshRidge Home SMS Program is an optional text messaging program for homeowners using our home services resource platform. It offers a separate optional SMS enrollment choice for remodeling inspiration, home refresh resources, maintenance updates, featured projects, and requested notifications, covering interior refreshes, exterior updates, paint, flooring, fixtures, storage, minor repairs, and routine maintenance. RefreshRidge Home is not a contractor or service provider.

Message Categories

• Account Notifications: Project request acknowledgments, requested reminders, opt-in and opt-out confirmations, and replies to HELP requests. Message frequency varies based on account activity.
• Marketing: Promotional offers, announcements about new resources and tools, featured home refresh guides, special campaigns, and newly available remodeling and maintenance content. Generally up to 4 messages per month.

Opt-In Method

You enroll by checking one or more unchecked SMS consent boxes on our contact page or updates page and providing a valid mobile number. Each category requires its own consent. Consent is not a condition of purchase, access, or use of the website.

Message Frequency

Marketing texts: up to 4 msgs/month. Account notifications: frequency varies based on your requests and activity.

Message and Data Rates

Msg & data rates may apply. Carriers are not liable for delayed or undelivered messages.

STOP Instructions

Reply STOP, UNSUBSCRIBE, CANCEL, END, QUIT to any message to opt out. You will receive one confirmation and no further messages from that program unless you opt in again. Example: "RefreshRidge Home: You have been unsubscribed and will receive no further messages from this program. Reply START to re-enroll."

HELP Instructions

Reply HELP for help, or contact care@refreshridgehome.com or +1 (307) 713-0147. Example: "RefreshRidge Home: For help, email care@refreshridgehome.com or call +1 (307) 713-0147. Msg & data rates may apply. Reply STOP to cancel."

First Message

Your first message identifies RefreshRidge Home, describes the program you selected, states frequency, and includes rate, STOP, and HELP information. Examples:

• RefreshRidge Home: You're enrolled in marketing texts (offers, new resources, featured home refresh guides). Up to 4 msgs/month. Msg & data rates may apply. Reply HELP for help, STOP to cancel. We are a homeowner resource, not a contractor.
• RefreshRidge Home: You're enrolled in account notifications (request acknowledgments, requested reminders, confirmations, HELP replies). Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. We are a homeowner resource, not a contractor.

Eligibility

You must be at least 18 years old and the account holder or authorized user of the mobile number provided. The program is available on major US carriers.

Privacy

See our Privacy Policy for how we handle your information.

Mobile Opt-In Data Policy

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes. This includes contractors, service providers, lead aggregators, and third-party marketers.

Changes to SMS Terms

We may update these SMS Terms. Changes are posted on this page with a new "last updated" date.

Contact Information

RefreshRidge Home