Privacy Policy

This Privacy Policy explains how RefreshRidge Home ("we," "us") handles information when you use https://refreshridgehome.com.

Information We Collect

• Information you submit through our contact form: first and last name, and optionally email address, phone number, and project details.
• SMS consent records: phone number, selected message category, consent timestamp, source page, disclosure version, browser user agent, and IP address where available.
• Basic technical information such as browser type and pages visited.

How We Use Information

We use information to respond to your questions, share home refresh guides, operate the features you use, send text messages only in categories you selected, and maintain records of consent.

SMS Communications

If you opt in, we send text messages only for the categories you chose. Marketing texts share home refresh ideas, remodeling content, repair resources, maintenance tips, and new homeowner tools. Account notifications confirm enrollment, acknowledge submitted project requests, deliver requested reminders, and communicate status updates. Msg & data rates may apply. Reply STOP to cancel or HELP for help. See our SMS Terms of Service.

Mobile Opt-In Information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes. This includes contractors, service providers, lead aggregators, and third-party marketers.

If a courtesy introduction to an independent provider is ever offered, any information shared for that specific introduction would require your separate, explicit consent, which is separate from SMS opt-in. SMS consent is never shared for that purpose.

Cookies and Analytics

Our website may use essential cookies and basic analytics to understand site usage. You can control cookies through your browser settings.

Data Retention

We keep inquiry information for as long as needed to respond and to maintain reasonable records. Consent and opt-out records are kept as long as required to demonstrate compliance.

Your Opt-Out Rights

You can opt out of text messages at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT. You can request access to or deletion of your information by emailing care@refreshridgehome.com.

Security

We use reasonable measures to protect information, but no method of transmission or storage is completely secure.

Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect their information.

Third-Party Links

Our site may link to other websites. We are not responsible for their content or privacy practices.

Policy Changes

We may update this policy. Changes are posted on this page with a new "last updated" date.

Contact Information

RefreshRidge Home